How to Measure Your Glasses
Use this guide to compare your current glasses to the frame measurements listed on this product page.
Use this guide to compare your current glasses to the frame measurements listed on this product page.
BSE Eyewear Resource Center
Clear answers to the questions customers ask most often.
01
Choose your frames, select your lens options, and provide your prescription information during the ordering process. Review all information carefully before completing your purchase.
The final price depends on the frame, prescription, lens type, and options selected. Your complete price will be shown before you submit your order.
Availability depends on the frame and options offered on the product page. Review the available lens choices before completing your order.
02
You may use a valid eyeglass prescription that contains the information required to produce your lenses. Contact your eye doctor if you are unsure whether your prescription is current.
No. Contact lens and eyeglass prescriptions are different. You will need a prescription written specifically for eyeglasses.
PD means pupillary distance. It measures the distance between the centers of your pupils and helps position your lenses correctly.
03
Single vision lenses correct vision at one distance. Progressive lenses provide distance, intermediate, and reading correction within one lens without visible bifocal lines.
No. The best options depend on your prescription, activities, and preferences. Choose features that provide a meaningful benefit for the way you use your glasses.
04
Your glasses should look right, feel comfortable, and provide clear vision. If one of those areas is not right, contact BSE so we can understand the issue and determine the appropriate next step.
Glasses are personal. Contact us promptly so we can understand your concern and explain the options available under our policies.
Some fit concerns may be resolved with a simple adjustment. Contact BSE and describe what you are experiencing so we can help identify the best next step.
05
Returns and exchanges are subject to the current BSE return policy. Review the complete policy for applicable timelines, eligibility requirements, and exclusions.
Contact BSE as soon as possible. Include your order number and a clear description of the issue. Photos may also be helpful when the concern involves the frame or fit.
06
When tracking information is available, it will be sent using the contact information associated with your order.
Use the Contact BSE page to send your question. Include your order number when asking about an existing purchase.